Cookie Policy
Last updated: 30 September 2026
This Cookie Policy explains how Canny Commerce Ltd trading as SimpleOps Portal (“SimpleOps”, “we”, “us” or “our”) uses cookies and similar technologies on the SimpleOps website.
1. What Are Cookies?
Cookies are small text files that are stored on your device when you visit a website.
They are commonly used to:
- Help websites function correctly
- Remember user preferences
- Improve website performance
- Understand how visitors use a website
- Support analytics and marketing activity
Some cookies are necessary for a website to work properly, while others are optional.
2. How We Use Cookies
The SimpleOps website may use cookies to:
- Enable essential website functionality
- Improve website security
- Remember user preferences
- Understand how visitors interact with the website
- Measure website traffic and performance
- Improve our website and services
We only use non-essential cookies where appropriate and, where required by law, after you have provided consent.
3. Types of Cookies We May Use
Essential Cookies
These cookies are required for the website to operate correctly.
They may be used for functions such as:
- Website security
- Form functionality
- Session management
- Cookie consent preferences
- Core website functionality
Essential cookies cannot usually be disabled because the website may not function properly without them.
Analytics Cookies
Analytics cookies help us understand how visitors use the SimpleOps website.
They may collect information such as:
- Pages visited
- Time spent on the website
- How visitors arrived at the website
- General device and browser information
- Website interactions
This information helps us improve the website and understand which content is most useful.
Where required, analytics cookies will only be used after you have provided consent.
Marketing Cookies
We may use marketing or advertising cookies where relevant.
These may be used to:
- Measure the effectiveness of marketing campaigns
- Understand how visitors respond to advertising
- Support advertising on third-party platforms
- Build audiences for relevant marketing campaigns
These cookies will not be activated without consent where consent is legally required.
Functional Cookies
Functional cookies may be used to remember choices you make when using the website.
This could include preferences such as language, display settings or previously selected options.
4. Third-Party Cookies
Some cookies may be placed by third-party services used on our website.
These may include services such as:
- Website analytics platforms
- Embedded video services
- Social media platforms
- Advertising platforms
- Appointment or booking systems
- Forms or embedded applications
These third parties may collect information in accordance with their own privacy and cookie policies.
SimpleOps does not control how third-party providers use information collected through their own cookies.
5. Cookie Consent
When you first visit the SimpleOps website, you may be shown a cookie consent banner.
This allows you to:
- Accept optional cookies
- Reject optional cookies
- Choose which types of cookies you wish to allow
Essential cookies may still be used because they are necessary for the website to function.
You can change your cookie preferences at any time through the cookie settings available on the website, where provided.
6. Managing Cookies Through Your Browser
You can also control or delete cookies using your web browser settings.
Most browsers allow you to:
- View stored cookies
- Delete cookies
- Block certain cookies
- Block all cookies
- Receive warnings before cookies are stored
Please note that blocking some cookies may affect how the SimpleOps website works.
7. How Long Cookies Are Stored
Cookies may either be:
Session cookies, which are deleted when you close your browser, or
Persistent cookies, which remain on your device for a set period or until you delete them.
The exact duration will depend on the individual cookie and the service that places it.
8. Cookies Used on This Website
The exact cookies used on the SimpleOps website may change depending on the services and technologies we use.
Where appropriate, our cookie consent system may provide additional information about individual cookies, including their purpose and duration.
If we introduce new analytics, marketing or third-party services, we may update this policy accordingly.
9. Personal Information and Cookies
Some cookies may collect information that can be linked to an individual or device.
Where this happens, that information will be handled in accordance with our Privacy Policy.
For more information about how we use personal information, please refer to the SimpleOps Privacy Policy.
10. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes to:
- The cookies we use
- The services available on our website
- Legal or regulatory requirements
- Our technology providers
The latest version will always be published on this website.
11. Contact Us
If you have any questions about this Cookie Policy, please contact:
Canny Commerce Ltd
Trading as SimpleOps Portal
Hartlepool, United Kingdom
Website: simpleopsportal.co.uk
Email: matt@simpleopsportal.co.uk